Assistant Store Manager - Berlin Outlet, Wustermark

Land :
Bundesland :
Stadt :
Berufsfelder :
Vertragsform :
Arbeitszeit :
Berufserfahrung :
Weniger als 2 Jahre


At New Balance, movement is the centre of everything we do. We seek talented individuals that fit into our team-oriented atmosphere. Additionally, we are proud to have an environment that offers the comfort of a true work/life Balance. We have remained strongly committed to a core set of company values that include integrity, teamwork and total customer satisfaction.


Support and assist the Store Manager in the day to day running of the store and contribute to the store profitability on:

Ensuring that store KPI’s are achieved or overcome

Coordinate all team members to create the best possible balance between service and operations

Supervise, train and coach all team


  • Allocates resources and organizes processes to boost the efficiency and productivity in different situations
  • High knowledge of retail KPIs taking decisions aiming to the improvement
  • analyses the performance of the store (for example, bestsellers, space allocation, etc.) and makes the necessary adjustments to increase productivity and efficiency
  • Amazing customer service model and boosts sales and the experience of the brand, using advanced sales techniques
  • Understands customer expectations and train your team to always reach or exceed their expectations
  • guides and provides training to all team members in terms of products and seasonal products
  • Co-ordinating rota
  • Minimizes losses implementing, monitoring and tracking all procedures of loss prevention
  • supports the recruitment, integration, training and development of the store team
  • Carrying out administration tasks
  • Key holder
  • Dealing with enquiries and escalation route for customer complaints
  • Understanding and supporting store operations, policies and procedures
  • Helping train new associates
  • Effective store merchandising
  • Helping organise promotions
  • Co-ordinating deliveries
  • Active member of the retail store carrying out Retail Assistant duties - sales, customer service, stock control.


Previous experience in a supervisory position

Proven sales experience from a retail environment

Reasonable knowledge of numeracy and literacy and excellent verbal communication