Sales Advisor

+393339041224
www.boggi.com
Land :
Deutschland
Bundesland :
Bayern
Stadt :
MÜNCHEN
Berufsfelder :
Einzelhandel
Vertragsform :
Festanstellung
Arbeitszeit :
Vollzeit
Berufserfahrung :
Zw. 2 und 5 Jahren
Sprache :
Englisch(Verhandlungssicher)

Unternehmensbeschreibung

Boggi is a Premium Brand leader in menswear clothing and accessories.

For our Flagshipstore located in Munich, Germany, we are looking for an highly motivated Sales Advisor responsible for promoting brand loyalty to customers and able to guarantee the quantitative and qualitative objectives assigned.

Stellenbeschreibung

Boggi is a Premium Brand leader in menswear clothing and accessories.

For our Flagshipstore located in Maasmechelen, Belgium, we are looking for an highly motivated Sales Advisor responsible for promoting brand loyalty to customers and able to guarantee the quantitative and qualitative objectives assigned.

DESCRIZIONE DEL POSTO

Boggi’s Store Sales Advisor represents the Company towards the customer.
He/she is a sales professional and applies this professionalism in promoting the corporate image, in the Store’s turnover as well as in customer satisfaction and loyalty. Moreover, he/she collaborates in achieving the quantitative and qualitative objectives for both the division and the Store.

Profil

Responsibilities:

•Is versatile and is responsible for general Store activities, thus ensuring maximum customer satisfaction.
•Is aligned to the style and qualitative standards of the Brand throughout the Sales and after-sales process.
•Has an in-depth knowledge of all the products in the assigned Product range and is always up-to-date on all the Product range in the Store.
•Knows the warehouse’s stockcount of the assigned products thus maximizing sales.
•Takes full advantage of all contacts with customers in the Store, and promotes both the Brand and the Product.
•Reorganizes the products at hand displayed and ensures that they are displayed properly in his/her department.
•Manages sales and optimizes each step of the sales process:
-Welcomes and knows regular customers
-Knows the customer’s needs, both expressed and hidden
-Presents and adds value to the product range
-Demonstrates, recommends and contextualizes the products available
-Checks customer requirements while the product is being tried and responds to any further requests
-Promotes complementary, additional or differential sales
-Ensures customer loyalty by collecting the customer’s information and 
entering it into the DB, thus linking it to the Sale
-Accompanies the customer to the cash desk and prepares the packaging
-Thanks the customer, accompanies the customer out and says goodbye

•Guarantees after-sales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the Brand image.
•Deals with complaints, with the support of a manager, if necessary.
•Follows-up orders taken.
•Participates in the inventory.
•Contributes to and creates an overall positive atmosphere in the store and considers its performance.
•Collaborates with others colleagues.
•Communicates to the Store Team Leader any information gathered from the customer.
•Is constantly up-to-date regarding fashion trends, knows and monitors competition. 
•Understand KPI’s value in order to closing the sale in a positive way

The profile we are looking for has the following requisits:    

• At least 2 years of experience
• Good standing
• Organized and accurate
• A strong desire to achieve results
• A passion for the industry and brand
• Excellent knowledge of the local language
• Additional languages beneficial
• Able to work in fast pace environment

English fluent will be considered as a plus.

Kontakt

Beatrice Maderna