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CRM Manager (M/F/D)

Land : Deutschland

Bundesland : Baden-Württemberg

Stadt : Metzingen

Berufsfelder : Handel

Vertragsform : Festanstellung

Arbeitszeit : Vollzeit

Stellenbeschreibung

- Plan global CRM Campaigns via different online & offline channels based on an analytical approach that aims at increasing customer value.
- Manage and deploy these campaigns self-reliant within our campaign management tool: campaign set-up, segmentation, timing, content creation, testing, delivery
- Take over responsibility for the business impact of your campaigns by proper campaign controlling: calculation, reporting, interpretation of all relevant campaign KPIs in cooperation with team Analytics & Reporting
- Project & Campaign Management of our seasonal print magazine: Managing various internal stakeholders from different departments as well as external providers
- Diverse portfolio of tailored training and professional development measures
- Modern working environment on the HUGO BOSS Campus with a gym, a soccer and beach volleyball court, company restaurant and a company medical practice
- We support our employees with the compatibility of family and career, e.g. through part-time and home office opportunities and financial support for care costs
- As a member of the HUGO BOSS team you are entitled to a great clothing discount

Profil

- 3+ years of CRM experience and working with interdisciplinary teams that are working globally in different locations
- Advanced CRM expertise and understanding of campaign management, data analysis, tools and technical setup
- Excellent Project Management skills incl. experience in managing project teams of >10 stakeholders
- Highly customer- und service orientated, ideally with experience in retail and/or e-commerce (Fashion/Lifestyle/Luxury industry)
- Excellent communication skills in order to explain complex matters adequately to the target audience
- Solution orientated thinking and proactive working style
- Fluent proficiency in spoken and written English
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