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Ecommerce Fulfillment Specialist

Land : Deutschland Deutschland

Bundesland : Bayern

Stadt : Herzogenaurach

Berufsfelder : Handel

Vertragsform : Festanstellung

Arbeitszeit : Vollzeit

Vorstellung des Unternehmens

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
- Develop innovative delivery concepts with internal or external logistics providers to ensure a superior customer journey and a high conversion rate. Manage the implementation with internal and external service providers across the complete eCom workstream
- Identify and evaluate new fulfillment trends to satisfy today's and tomorrow's customer expectations
- Work with 3rd party customer service providers to ensure efficient processes and in time handling of delivery claims. Train customer staff on logistical topics.
- Liaise with the eCom warehouse management team to guarantee efficient logistics processes and avoid outbound and return handling backlogs
- Support the business with logistical expertise and the handling of various hands tasks in small and big projects
- Coordinate forecasts to internal and external parties for effective resource planning
- Specify business requirements for new features to brief internal and external developers
- Bachelor's degree in Business Administration, Supply Chain Management or similar field
- 2-3 years of relevant working experience in eCommerce, logistics or related areas
- Experience in coordinating and monitoring internal and external service providers
- Ability to effectively prioritize multiple tasks in a fast-paced environment
- Experience in managing cross functional projects
- Willingness to work independently on assigned tasks with little guidance as well as accept direction on given assignments
- Proficiency in Microsoft Office. Microsoft Excel is essential
- Fluent in English and German is a must

Stellenbeschreibung

- Develop innovative delivery concepts with internal or external logistics providers to ensure a superior customer journey and a high conversion rate. Manage the implementation with internal and external service providers across the complete eCom workstream
- Identify and evaluate new fulfillment trends to satisfy today's and tomorrow's customer expectations
- Work with 3rd party customer service providers to ensure efficient processes and in time handling of delivery claims. Train customer staff on logistical topics.
- Liaise with the eCom warehouse management team to guarantee efficient logistics processes and avoid outbound and return handling backlogs
- Support the business with logistical expertise and the handling of various hands tasks in small and big projects
- Coordinate forecasts to internal and external parties for effective resource planning
- Specify business requirements for new features to brief internal and external developers

Profil

- Bachelor's degree in Business Administration, Supply Chain Management or similar field
- 2-3 years of relevant working experience in eCommerce, logistics or related areas
- Experience in coordinating and monitoring internal and external service providers
- Ability to effectively prioritize multiple tasks in a fast-paced environment
- Experience in managing cross functional projects
- Willingness to work independently on assigned tasks with little guidance as well as accept direction on given assignments
- Proficiency in Microsoft Office. Microsoft Excel is essential
- Fluent in English and German is a must

E-COMMERCEECOMMERCE FULFILLMENT SPECIALISTHerzogenaurach, Germany
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
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