Ratingen, DE
aA+ aA-

Team Lead CRM Campaigns (M/F/D)

Land : Deutschland Deutschland

Bundesland : Nordrhein-Westfalen

Stadt : Ratingen

Berufsfelder : Handel

Vertragsform : Festanstellung

Arbeitszeit : Vollzeit


Esprit isn't just an Employer. It is more than a fashion brand, staying true to our core values of sustainability and diversity.
We are looking for real personalities. Smart characters with attitude, corners and edges. We love what we do. And so should you.
You are a team-player loving to take challenges together with your colleagues?
You would like to work in a company whose products are well-known and support such company in its success?
Then apply now as
Team Lead CRM Campaigns (m/f/d)
to support our Team. (ID 19882)
Your tasks
- You build, manage and inspire a team of campaign managers to continuously deliver customer centric communication
- You develop CRM communication strategies and core KPIs, in line with the overall Esprit growth strategy
- You develop new creative approaches of combining data insights, communication channels and messages to activate our customer base
- You set-up, monitor, and improve CRM campaigns' performance
- You share campaign results regularly, including recommendations, to key stakeholders
- You work collaboratively especially with other communications functions such as brand marketing and content marketing
- You monitor trends in the customer behavioral data and create a improvement plan
Your skills
- You have a degree in business, marketing or similar education with at least 3 years of experience in CRM or Marketing Campaigns
- You are an expert in marketing automation software (ideally Salesforce Marketing Cloud, Optilyz, and Airship)
- You have experience with best practices in email marketing, direct mailing, and mobile push to increase engagement rates through A/B Testing, segmentation and other key tactics.
- You have deep knowledge in Project Management, Project Lead and multi-channel communication
- You have proficient command of English and German
- You are familiar with MS Office, AMPscrip, HTML and CSS, SQL and Power BI
- You have outstanding analytical skills
- You have a structured, agile and goal oriented working style
Our Benefits
- We have a flexible mobile office arrangement that allows you to choose your work location at least two days a week, plus we have flexible working hours
- We are a team that places a lot of value on collegial and open cooperation, open feedback is always appreciated
- With us you get 40% staff discount on our entire product range
- We don't have a dresscode, you can wear whatever you feel comfortable in
- We offer you of course a subsidy for public transport or you ca park on one of our free parking spaces
- We have an award-winning canteen that provides you with really tasty and healthy food every day
Are you a good match for this Job?
Then please submit an application with your salary expectations and an indication of your earliest starting date. Please feel free to contact Sophie Braun .

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