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Product Manager - Payment (M/F/D)

Land : Deutschland Deutschland

Bundesland : Hamburg

Stadt : HAMBURG

Berufsfelder : Marketing

Vertragsform : Festanstellung

Arbeitszeit : Vollzeit

Stellenbeschreibung

Are you looking to be a key member of a team and an essential player in driving for improvement in a business critical team? Are you passionate about processes and looking to have an overall impact that is felt across the company? Then you are the right person to support our IT Payment Team, for which we are looking for a Product Manager (m/f/d).

The Payment team is responsible for the complete payment lifecycle, from customers first placing their orders within the Checkout to handling the refund of a returned item weeks later. Between these two points, the team interacts with a multitude of internal and external players, spanning from internal business to other tech teams and multiple payment providers in a variety of countries. The applications the Payment team maintains span from high traffic & fault tolerance api hubs to security-conscious and reliable backend processing engines.

What you will do

  • Lead and take ownership of at least one project or team, assuming primary responsibility for delivering successful outcomes
  • Operate within a dynamic, multi-application, and multi-tenant environment, collaborating closely with numerous stakeholders deeply involved in various aspects of the Payment product
  • Provide hands-on support to your Product Lead and Tech Lead by effectively managing project-related tasks
  • Skillfully manage and foster clear and productive communication with all relevant stakeholders, ensuring seamless collaboration
  • Demonstrate expertise in prioritizing and resolving operational issues, identifying technical dependencies, and assessing their impact on the business
  • Act as a role model for your team, inspiring motivation and enthusiasm while actively driving progress within your assigned project domain
  • Thrive in an international work setting characterized by a flat organizational structure and efficient decision-making processes
Who you are

  • Possess a minimum of 3 years of experience in the payments industry, demonstrating a solid grasp of post-payment processes, including reconciliation, settlement, and reporting
  • Exhibit familiarity with diverse payment methods, encompassing credit/debit cards, alternative payment methods (APMs) such as ApplePay, GooglePay, PayPal, Klarna, and local payment methods (LPMs) like iDeal, PayU, Pix, Sofort, SEPA, etc.
  • Show knowledge of industry regulations, compliance, and security standards such as PCI DSS, GDPR, and PSD2 in the European region
  • Have experience working with payment service providers like Adyen, Klarna, PayPal, PayU, Nexi/Concardis, etc and have a solid understanding of at least one of their settlement & payout processes
  • Demonstrate experience with back-end product development
  • Possess a minimum of 4 years of product management experience, including the development of product strategies, ownership of roadmap and backlog, and successful execution of plans
  • Proven ability to manage stakeholders at various organizational levels
  • Have a track record of managing both projects and products effectively
  • Have strong communication, organizational, and planning skills
Additional Information

**Working model:

Due to the upcoming tasks and responsibilities for this position, it is required to work onsite at our headquarters in Hamburg on a weekly basis. Therefore we've implemented a hybrid working model that allows us to work remotely on Mondays and Fridays and to work onsite from Tuesday to Thursday.

YOU ARE THE CORE OF ABOUT YOU.

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

We are looking forward to receiving your application.
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